Associate Member:

Chartered Institute of Credit Management

Organisation Type:
Chartered Body

Contact details
Address: 1 Accent Park, Peterborough, PE2 6XS

Telephone: +44 (0)1780 722 900

ABOUT

The Chartered Institute of Credit Management (CICM) is the recognised professional body for credit management in the United Kingdom. With a rich history dating back to 1939, CICM supports thousands of credit professionals across a wide range of industries, helping them to uphold best practices and drive financial stability within their organisations. As the only chartered body in its field, CICM sets the standard for excellence in credit control, collections, and risk management through its qualifications, training programmes, and thought leadership.

CICM plays a vital role in shaping the future of credit management by offering accredited qualifications, professional development opportunities, and access to a network of industry experts. Its resources and guidance help members stay informed about regulatory changes, economic trends, and emerging challenges in the credit landscape. Whether supporting individuals in their career progression or advising businesses on effective credit strategies, CICM remains committed to raising standards and promoting responsible financial management across the UK and beyond.

The Chartered Institute of Credit Management (CICM) stands as the foremost professional body for credit management in the United Kingdom, with a legacy that spans over eight decades. Founded in 1939, CICM has consistently championed the importance of effective credit control, debt recovery, and financial risk management in both the public and private sectors. Its membership includes professionals from a wide array of industries, ranging from finance and utilities to manufacturing and retail, all united by a commitment to maintaining high standards in credit practice. As the only chartered institute in its field, CICM holds a unique position in shaping the future of credit management, influencing government policy, and promoting ethical and sustainable financial practices across the UK and internationally.

Central to CICM’s mission is the development of professional skills through a robust framework of qualifications and training programmes. The institute offers a structured pathway for career progression, beginning with foundation-level certificates and advancing to diploma and graduate-level qualifications. These programmes are designed to meet the evolving demands of the credit profession, incorporating both theoretical knowledge and practical application. Topics covered include credit risk analysis, cash flow management, insolvency procedures, and legal frameworks governing credit and collections. In addition to formal qualifications, CICM provides a wide range of continuing professional development (CPD) opportunities, including webinars, workshops, and tailored in-house training for organisations seeking to enhance the capabilities of their credit teams. These resources ensure that professionals remain up to date with industry developments and regulatory changes, while also fostering a culture of lifelong learning.

CICM’s impact is not confined to the UK; the institute has actively engaged in international initiatives that promote best practice in credit management across borders. Through strategic partnerships and consultancy services, CICM has supported organisations in Europe, the Middle East, and Africa in strengthening their credit operations. A notable example is its collaboration with a multinational logistics company operating in several African countries, where CICM delivered bespoke training programmes aimed at improving credit control procedures and reducing aged debt. The initiative resulted in measurable improvements in cash flow and debtor days, demonstrating the tangible benefits of professional credit management. In another case, CICM worked with a European financial services provider to implement a comprehensive credit policy framework and train staff in advanced credit assessment techniques, leading to enhanced operational efficiency and reduced credit risk exposure.

These international case studies underscore CICM’s commitment to elevating credit management standards globally and highlight the institute’s adaptability in addressing diverse financial environments. By offering expert guidance, accredited training, and access to a network of experienced professionals, CICM empowers individuals and organisations to make informed credit decisions and build resilient financial systems. Its work contributes not only to the success of its members but also to the broader economic stability of the regions in which it operates. As global markets become increasingly interconnected, the role of CICM in promoting responsible credit management and financial governance continues to grow in relevance and importance.

Chartered Institute of Credit Management (CICM)’s international offer and activity includes:

CICM provides internationally recognised qualifications in credit management, enabling professionals across the globe to gain formal accreditation and enhance their career prospects.
The institute offers bespoke training solutions tailored to the specific needs of international organisations, addressing regional regulatory frameworks, cultural considerations, and sector-specific challenges.
CICM’s qualifications framework includes a progression route from entry-level certificates to advanced diplomas, allowing learners to build expertise systematically and apply it within global credit environments.
International businesses benefit from CICM’s consultancy services, which include credit policy development, process optimisation, and risk assessment strategies aligned with global best practice.
CICM delivers remote and on-site training programmes for overseas teams, ensuring accessibility and relevance regardless of geographic location or time zone.
The institute has experience working with multinational corporations to standardise credit control procedures across multiple jurisdictions, improving consistency and compliance.
CICM’s training modules cover essential topics such as international credit risk analysis, cross-border collections, trade finance, and global insolvency legislation.

Members outside the UK gain access to CICM’s extensive library of resources, including technical guidance, regulatory updates, and industry reports relevant to international credit operations.
CICM facilitates peer-to-peer learning and networking through its global membership community, enabling professionals to share insights and solutions across borders.
The institute supports international members with continuing professional development (CPD) opportunities, helping them maintain competence and adapt to evolving global credit trends.
CICM has delivered successful training programmes in regions such as Africa, the Middle East, and Europe, demonstrating its ability to operate effectively in diverse economic and regulatory environments.
International members benefit from CICM’s professional recognition, which enhances credibility and career mobility in both local and multinational organisations.
CICM collaborates with overseas professional bodies and trade associations to promote harmonised standards in credit management and foster international cooperation.
The institute’s digital learning platform allows international learners to access high-quality training materials, assessments, and tutor support from anywhere in the world.
CICM offers corporate membership packages for international businesses, providing tailored support, staff development plans, and strategic advice to improve credit performance.
Through its global outreach, CICM contributes to the development of resilient financial systems by promoting ethical credit practices, sound governance, and sustainable debt management across international markets.