Case Study

Bespoke Training and Staff Development Programme for Private Retail Company in Chile

People1st International

Summary
Training is a vital part of company development – determining and measuring how training directly effects wages and productivity is a vital tool that effects the whole company and can be used to discover hidden skills within a workforce.

Region
Americas
Skills Solution
Education

The client, a national retail chain, was struggling to quantify and qualify the impacts of its training programmes; all managers were promoted from within the company and they realised that they need a culture change to further increase the effectiveness of both managers and staff.

The geography of Chile meant that some stores were many hours away from head office. Direct evidence-based changes were needed to effectively change how the company was managed and how training would make a difference.

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