Challenge

As the organisation continued to grow, newly appointed and developing managers needed the confidence, skills and behaviours required to lead teams effectively.

The challenge was to create a practical and scalable development programme that aligned with SOCOTEC’s culture, supported operational objectives and delivered measurable improvements in management performance.

Solution

Sterling worked closely with SOCOTEC’s Learning and Development team to design modular management development programmes built around the real challenges faced by managers across the business.

Following an assessment of management strengths and development needs, Sterling developed and delivered programmes focused on:

• Management communication and influence
• Performance management and accountability
• Planning, prioritisation and workload management
• Leadership confidence and decision-making
• Team engagement and collaboration

Delivered initially through live online workshops and later expanded across multiple business units, the programmes encourage participants to apply learning immediately within their own teams and share experiences with peers.

As the partnership developed, Sterling’s support expanded beyond management development to include communication skills, assertiveness, trainer development, team building and a range of professional development programmes.